Item details

Standard item
This covers the majority of our items (themes, code, graphics and spread sheets).

Extended item
Also covers the majority of our items.

In terms of content the differences between both options as detailed below:

Standard item Extended item
Updates 3 months 12 months
Support 3 months 12 months
Access Information Center Yes Yes
Customization and installation No No

If you have chosen Standard item and want to extend your support, send us a ticket before the end of the 3 months period. You can then extend your support with 6 months. After expiry of the 3 months period it is no longer possible to extend.

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